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Lebanon Microsoft Store for consumers closed on October 28, However, customer support is still available through Microsoft Support and Microsoft products are available through our partners in the region. Table of contents. Microsoft Store and billing help. Manage a subscription. Not for commercial use. Can we help you? Open in new tab. Sign me up Stay informed about special deals, the latest products, events and more from Microsoft Store.
Sign up. Thank you. Thank you! Talk to an expert. The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, he or she should Contact support. To view feature availability across Office plans, see Office Service Description.
Find docs and training link page Employee quick setup article Overview of Microsoft Business Premium setup video. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Watch: Get help or support. Important You must be an admin for a business subscription to use these support methods.
Note If you bought your subscription through a partner, you first see the contact information for that partner. Note To better protect your organization, we added a PIN-based verification step to our existing phone-based verification process.
Community and self-service support options Self-service support is available for all Office operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Office community.
Pre-sales support Pre-sales support for Office operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.
Billing and subscription management support Assistance for billing and subscription management issues is available online or by telephone during China business hours Beijing Time , Monday through Friday. Here are some examples of billing and subscription management issues: Signing up for a trial or purchasing a subscription Converting from a trial subscription to a paid subscription Understanding the bill Renewing a subscription Adding or removing licenses Canceling a paid subscription Technical support Technical support for Office operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage.
Support category Examples Installation and setup Exchange Online Office mailbox migration Recipient configuration mailbox permissions, configuring mail forwarding, configuring shared mailbox Autodiscover configuration SharePoint Online Permissions and user groups Configuration of external users Skype for Business Online Installation and creating contacts Microsoft Apps for enterprise Installation and setup Configuration Service configuration issues Single sign-on SSO Active Directory synchronization Note You can learn how to contact technical support here: Contact support.
Note Assisted support options are for admins of Office subscribed organizations only. Submit and view feedback for This product This page. View all page feedback. In this article. Exchange Online Office mailbox migration Recipient configuration mailbox permissions, configuring mail forwarding, configuring shared mailbox Autodiscover configuration SharePoint Online Permissions and user groups Configuration of external users Skype for Business Online Installation and creating contacts Microsoft Apps for enterprise Installation and setup.
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